Leading the Listening Organisation: Creating Organisations that Flourish

Organizations can succeed and maintain long-term sustainability by listening, learning, and adapting to their environment. This book focuses on internal stakeholders and how employers can use the voice of their people to improve decision-making, innovation, and performance. It emphasizes the importance of listening to employees and provides practical tools and processes for creating a listening organization.

Format: Paperback / softback
Length: 204 pages
Publication date: 22 December 2023
Publisher: Taylor & Francis Ltd

Organizations that effectively listen, learn, and adapt to their environment are the key to achieving success and long-term sustainability. This book delves into the importance of internal stakeholders and how employers can harness the voice of their people to enhance decision-making, innovation, and performance. It explores why listening to employees is crucial and provides practical strategies for doing so effectively.

Leading the Listening Organization unveils not only the practices and processes that underpin effective listening but also the leadership characteristics and mindsets required to create resilient organizations that foster a fair work environment, encourage employee participation, and nurture the growth of new ideas. Drawing from extensive international research conducted with leaders across over 500 organizations before, during, and after the pandemic, the authors bring decades of experience and expertise in communicating with employees across public, private, and third-sector organizations.

Packed with practical tools, processes, and working frameworks, this book is enriched with case studies and insights from leaders and communicators. It serves as a comprehensive guide to understanding the barriers to and implementation plans for leading a listening organization. Whether you are a leadership professional, internal communications specialist, human resources practitioner, or organizational development specialist, this book will provide valuable insights and practical strategies for building a more responsive and inclusive workplace.

Weight: 342g
Dimension: 155 x 234 x 21 (mm)
ISBN-13: 9781032433769